Frequently Asked Questions
Orders & Deliveries
Shipping is free for all orders above or equal to AED 250. For all orders below AED 250, please go to your cart and refer to our shipping estimator.
Most orders are processed and dispatched within 72 business hours of the order being placed. All delivery dates on King Mariot are estimates and will depend on your location.
Orders processed in Abu Dhabi will take 2 - 5 business days to arrive. Deliveries to other Emirates can take anywhere from 3 - 7 business days. Delivery details will be provided in your confirmation email.
We use our own shipping service for all our deliveries.
Once the order has been processed a confirmation email will be sent to you. This is usually within 24 hours. Please note that this may go into your junk/spam if you have not shopped with us online before.
Yes. In order to ensure the security of your order, a signature will be required for every delivery.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Please refer to our Refunds & Return policy here.
It depends on the product. Kindly send us a message or call us directly at this number:
02-671-6522 between 8:00 am to 5:00 pm / Saturday through Thursday.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.